A Data-Driven Approach to Mobile App Advertising
In 2017, the average consumer
spends more time every day using mobile apps (198 minutes) than they do
watching TV (168 minutes). Given the surge in Smartphone adoption in recent
years, it’s easy to see why marketers view mobile apps as a goldmine.
However, revenue doesn’t come as a
direct result of building an awesome app. If you want to generate money, you
need to learn how to market your app effectively.
Facebook ads can drive highly
targeted traffic to your app’s product page, and if you’ve optimized the page
appropriately, this will result in a high conversion rate and profitable ROI.
This is easier said than done.
When marketing a mobile app, you
may find yourself basing strategic decisions on assumptions. Unfortunately, an
assumption-driven approach to marketing is like taking stabs in the dark and
praying for success.
By putting your assumptions to the
test and letting the data guide your decision-making process, you’ll stand a
much better chance of finding the right audience for your app, creating a powerful
value proposition, driving revenue and getting existing customers to re-engage
with your app.
Empirical data helps to guide
marketing decisions at every stage of the customer journey, from awareness to
loyalty.
Key Performance Indicators (KPIs)
I recommend tracking the following
KPIs in order to inform your advertising strategy.
- Total installs – This is the most crucial KPI that all developers must track. If you’re not getting installs, then you’re not getting revenue. You should watch this metric very closely for 72 hours after a launch.
- Cost per install (CPI) – You need to know how much it costs, per user, for an app installation to take place. If you’re not tracking this metric, then it’s impossible to allocate a budget for your marketing campaign.
- Session time – The amount of time each user spends in-app indicates how engaging your app is. If you’re getting plenty of installs but people aren’t sticking around for long, then the problem is with your app, not your marketing.
- Add to carts – Although not as useful as total installs, add to carts are still an indicator of interest. You should always track this data so you can remarket to audiences who have added the app to their cart but who haven’t purchased. These users typically convert at a much higher rate than cold traffic.
- Retention rate – Sadly, many app marketers focus all their energy on getting initial customers through the door rather than retaining existing customers. Your retention rate is a great indicator of how engaging your app is.
Acquiring Users
Buying data is an essential
process in rolling out a mobile app campaign. If you’re going to start pumping
big money into a campaign, you need to fine-tune your advertising at the lower
end of the scale first.
This is achieved via split testing.
For instance, you may want to try
targeting different geographic regions to see how they respond to your
advertising. If you receive a low CPI (cost per install) for your Scandinavian
targeting, but an unacceptably high CPI when targeting the United Kingdom, this
could be because consumer prices are higher in Scandinavia than they are in the
United Kingdom, so your pricing needs to be adjusted.
You may find that females respond
particularly well to your app that you initially designed with a male buyer in
mind. You may also find that certain age groups convert, while others don’t.
All of these vital insights need
to be purchased by running ads at a low cost and analyzing their effectiveness.
By running ads at a low cost ($5
per day, or thereabouts), you can put all of your audience assumptions to the
test and then allow the empirical data to guide your ad strategy moving
forward.
Post-Install Campaigns
Smart marketers know that customer
retention is the key to long-term revenue.
Fortunately, Facebook allows you
to target customers who have already installed your app. You can send this
audience specific, high value content which encourages them to re-engage with
the app if they’ve drifted away from it.
People aren’t always keen to open
marketing newsletters. But when a remarketing ad pops up in their Facebook
newsfeed, reminding them of the awesome mobile game they played several months
ago, with an incentive to rejoin the action – these types of ads convert
particularly well.
Cohort Analysis
In order to evaluate the way users
engage with your app, I recommend performing a cohort analysis.
Cohort reports allow you to group
users together and analyze each group’s collective KPIs (in comparison to one
another). For example, you may want to analyze a cohort group that installed
the app via a Facebook ad targeted at men and compare their KPIs to a cohort
group of women.
If you see that one group has a
higher amount of sessions and spends more time in-app on average, you can make
deductions about where your highest quality users come from, as well as what
you need to modify in-app to engage underperforming users.
A cohort analysis enables you to
track user segments for specific time durations. This is crucial, because new
users won’t engage with the app in the same way that users in an advanced stage
of their customer lifetime will.
With this data, you can determine
where users are losing interest in your app and then make modifications at this
juncture to re-engage them.
The more data you have to draw
from, the more you can improve your advertising strategy and user experience –
ultimately resulting in more app installs and a lower CPI.
How else can data be utilized to
improve mobile app advertising? Please let me know in the comments below.
Source: - http://www.sitepronews.com/2017/05/31/a-data-driven-approach-to-mobile-app-advertising/
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